FAQ


What are the shipping costs? 
We ship within 24 hours after receiving your order. Delivery in Europa usually varies between 2 and 8 working days (no rights can be derived from this indication). We have a flat fee shipping rate per country for countries within the EU. 

 Austria € 24,95    Latvia € 29,95  
 Belgium € 9,95 Lithuania  € 29,95
 Czech Republic   € 29,95 Netherlands € 9,95
 Denmark € 29,95 Norway € 39,95
 Estonia € 29,95 Poland € 29,95
 Finland € 29,95 Portugal € 39,95
 France  € 29,95 Sweden € 29,95
 Germany € 14,95 Switzerland € 39,95
 Hungary € 29,95 Slovakia € 29,95
 Ireland € 29,95 Slovenia € 29,95
 Italy € 29,95 Spain € 29,95
 Greece € 39,95 United Kingdom   € 29,95

For countries outside the EU we try to find the most affordable shipping costs for every individual order. Depending on your order we use different logistic companies to deliver the products. 

Is it possible to cancel my order? 
If the order isn't picked up by our forwarder canceling an order is free. If the order is shipped it's possible to return any product with the orginial packaging within 14 days after delivery without reason. The full purchase prize will be refunded excluding shipping costs.  

Is it possible to change my order? 
We can change something in your order until the shipment is picked up by the forwarder.

How do I pay?
We use the following payment methods (payment methods differ per country) 

- Paypal (credit Card)
- Ideal
- MisterCash
- On account (Ecare)